Last updated: 11 May 2026
This privacy policy explains how Dreamview Ltd. (“we”, “us”, “our”) collects, uses, and protects personal data when you visit diondublin.ie, book a table at DÍON, contact us, or visit our premises.
We are the data controller for the personal data described in this policy. We comply with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.
1. Who we are
Dreamview Ltd.
Point Square Shopping Centre
Point Square Mgt Suite
East Wall Road
Dublin D02 EF64
Ireland
Email:
Phone: +353 1 912 5997
2. What personal data we collect
We collect personal data in the following ways.
When you book a table. Through our booking system (SevenRooms) we collect your name, email address, phone number, party size, requested date and time, and any special requests or dietary information you provide. SevenRooms may also store a record of your past visits and preferences. If your booking requires a deposit or card hold, your payment details are processed by SevenRooms’ payment processor; we do not see or store full card numbers.
When you contact us. If you email us, call us, or fill in a contact form, we collect your name, contact details, and the content of your message.
When you sign up for marketing. If you opt in to receive news or offers, we pass your name and email address to Klaviyo, our email marketing platform.
When you visit the website. Our hosting provider records standard server logs (IP address, browser type, pages visited, referring page, timestamps). With your consent, we also use Google Analytics and similar cookies as described in section 9.
When you visit our premises. We operate CCTV at DÍON for security and safety. See section 10.
3. How we use your personal data
We use your personal data to:
- Take, confirm, and manage your reservation, including any deposit or card hold
- Respond to your enquiries
- Provide and improve the website
- Send you marketing communications where you have opted in
- Operate CCTV for security and safety on our premises
- Comply with legal and regulatory obligations (for example, tax and accounting records)
- Detect and prevent fraud or misuse of the website or premises
4. Legal basis for processing
Under GDPR we rely on the following legal bases:
- Contract. Processing your reservation, including any deposit or card hold, so we can provide the service you have requested.
- Consent. Sending you marketing emails through Klaviyo, and setting non-essential cookies such as Google Analytics. You can withdraw consent at any time.
- Legitimate interests. Running the website securely, operating CCTV for the safety of guests and staff, preventing fraud, and improving our services. Where we rely on legitimate interests, we have balanced these against your rights.
- Legal obligation. Keeping financial records and complying with regulatory requirements.
5. Third parties we share data with
We share personal data only with service providers who help us run the business. These include:
- SevenRooms (reservation platform, USA). Processes your booking details and, where applicable, deposits and card holds through its integrated payment processor.
- Klaviyo (email marketing, USA). Sends marketing emails to subscribers who have opted in.
- Google Analytics (Google Ireland Ltd., with processing also in the USA). Measures website usage if you consent to analytics cookies.
- Mapbox (map provider, USA). Loads the interactive map on our contact page. Mapbox may receive your IP address.
- Cloudways (web hosting, EU). Hosts the website and server logs.
- Our email provider. Used to send and receive correspondence.
We do not sell your personal data.
We may also disclose personal data where we are required to do so by law, court order, or regulatory authority. CCTV footage may be shared with An Garda Síochána or other authorities if requested for the investigation of a crime.
6. International transfers
Some of our service providers are based outside the European Economic Area (EEA), primarily in the United States (SevenRooms, Klaviyo, Mapbox, and the US-based infrastructure used by Google Analytics). Where this is the case, we rely on the European Commission’s Standard Contractual Clauses or equivalent safeguards approved under GDPR to protect your data.
7. How long we keep your data
We keep personal data only for as long as needed:
- Booking records: retained for up to 3 years after your last visit, then deleted or anonymised.
- Email correspondence: retained for up to 3 years.
- Marketing subscribers (Klaviyo): retained until you unsubscribe, then removed from our active list.
- Accounting and payment records: retained for 6 years as required by Irish law.
- Server logs and Google Analytics data: retained for up to 14 months.
- CCTV footage: retained for 30 days, then automatically overwritten, unless required for the investigation of an incident.
8. Your rights
Under GDPR you have the right to:
- Request a copy of the personal data we hold about you
- Ask us to correct inaccurate or incomplete data
- Ask us to delete your data (“right to be forgotten”)
- Ask us to restrict or object to processing
- Receive your data in a portable format
- Withdraw consent at any time, where consent is the legal basis
To exercise any of these rights, email . We will respond within one month.
If you believe we have not handled your personal data properly, you have the right to complain to the Irish Data Protection Commission:
Data Protection Commission
21 Fitzwilliam Square South
Dublin 2
D02 RD28
Ireland
Website:
Phone: +353 (0)761 104 800
9. Cookies
We use cookies and similar technologies to make the website work and, with your consent, to measure how it is used and improve it. This includes Google Analytics, which sets cookies to track aggregate usage patterns.
You can manage your preferences at any time through the cookie banner on the site or by clicking the “Cookie settings” link in the footer.
For a full list of cookies in use, see our cookie policy (generated and kept up to date by Complianz).
10. CCTV at our premises
We operate CCTV cameras inside and around the DÍON venue. The purpose of CCTV is the safety of our guests and staff, the protection of property, and the prevention and detection of crime. Signage is displayed at the entrance and in monitored areas to make you aware of recording.
- Lawful basis: legitimate interests (security and safety).
- Retention: footage is stored on a secure system and automatically overwritten after 30 days, unless it has been preserved for the investigation of an incident or in response to a lawful request.
- Access: access is restricted to authorised staff. Footage may be disclosed to An Garda Síochána or other authorities where required by law.
- Your rights: you can request access to footage in which you appear by emailing . We may need to redact or withhold parts of the footage to protect the privacy of other individuals.
11. Security
We take reasonable technical and organisational measures to protect your personal data, including encrypted connections (HTTPS), access controls, and secure hosting. No system can be guaranteed fully secure, and we cannot guarantee absolute security of data transmitted over the internet.
12. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top will reflect any changes. Where changes are significant, we will bring them to your attention.
13. How to contact us
For any questions about this policy or your personal data, contact:
Dreamview Ltd.
Point Square Shopping Centre, Point Square Mgt Suite
East Wall Road, Dublin D02 EF64, Ireland
Email:
Phone: +353 1 912 5997